Refund Policy

At Home Ease, we are dedicated to providing you with exceptional products that enrich your daily living. We recognize that sometimes things might not turn out as expected, and your satisfaction is our priority. For this reason, we proudly offer a 7-day refund policy to give you peace of mind when you shop with us.

Refund Policy Overview:

Eligibility for Refunds:

  • You can request a refund within 7 days of receiving your order.
  • To qualify for a refund, items must be in their original condition, unused, and in the original packaging.

Non-Refundable Items:

  • Custom-made or personalized products are not eligible for a refund.
  • Items labeled as “final sale” or “non-returnable” at the time of purchase cannot be returned.

How to Request a Refund:

Return Shipping:

  • Unless the item is defective or incorrect, you will be responsible for covering the cost of return shipping.
  • For items valued over $50, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Refund Process:

  • Upon receiving and inspecting your returned item, we will inform you whether your refund has been approved or rejected.
  • If approved, a credit will be applied to your original method of payment within 7-10 business days. Please note, your bank or credit card company may require additional time to process and post the refund.

Defective or Incorrect Items:

Need Help?

  • If you have questions about our refund policy or need assistance with a refund, please reach out to us at contact@homeeaseshop.com. Our customer service team is eager to assist you and ensure your complete satisfaction.

Thank you for choosing Home Ease. We value your business and are committed to ensuring a delightful shopping experience.